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Services or Offerings?
Alumni portals and offerings that support university and college advancement and development.

Support for assessing learning outcomes and learning analytics.

Athletics administration, recruiting, procurement, and ticketing systems.

Support for auxiliary or ancillary campus systems, activities, and operation.

Building security, police systems, door access

Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations,business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.

Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.

Hosting and administration of databases, physical and virtual.

Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices might be personally or institutionally owned (including loaner equipment) and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.

Electronic message, information sharing, productivity, and integrated collaboration suites used to facilitate interactions between individuals and work groups as they create, share, and exchange information. Includes services such as email, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms used strictly for collaboration.

Support of room and facility systems, including event management (room management, hotel, concierge, seating, conference registration, etc.), mapping, safety and risk management, dining systems, point of sale, transportation, laundry, and parking systems.

Faculty Information Systems such as Counseling Scheduler, Faculty Assignment Sheets (FAS), Overload Management, and Faculty Profile

Administration and management of financial services, procurement, travel, budget, vendor relations, and equipment purchasing systems.

Please utilize this public form for any general inquiries or assistance regarding IT support or services pertaining to technology usage at Lakeland Community College.

Administration and management of core human resource systems, including recruiting, position management, performance review, workforce development, and time and attendance. Might also include payroll and benefits administration systems.