My Recently Visited Services
One-way communications and emergency communications to the entire campus or other defined groups. Includes campus alert systems, broadcast email and text messaging, electronic newsletter distribution, enterprise mailing list management, and digital signage.
Offerings that provide a secure computing environment for end users. Includes network security, system security, application security, and threat monitoring and management.
Administration and management of financial services, procurement, travel, budget, vendor relations, and equipment purchasing systems.
Please utilize this public form for any general inquiries or assistance regarding IT support or services pertaining to technology usage at Lakeland Community College.
Admissions, enrollment, registration, orientation, financial aid, student accounts and collections, advising, and career services systems.
Identity and access management, including accounts, authentication, access, and role-based provisioning at the enterprise level. Includes password reset, Lakeland ID number request, PIN reset and username request.
Offerings relating to institutional policy or compliance guidelines and requirements. Includes support for audit processes.
Security assessment, education, and awareness of campus security requirements, policies, and guidelines. Includes contract reviews and risk assessments.
Practices, frameworks, and technologies that automate, improve efficiencies, and measure the effectiveness of business processes. Includes IT service management; ticket management; operations,business, sales, and marketing management platforms; document and signature management services; customer relationship management; job scheduling; and workflow management.
The architecture, installation, and operation of infrastructure items required to offer network connectivity, such as network cabling, routers, and firewalls. Includes connecting devices (including Internet of Things devices) to the network, network access management, securing access to networks, and appropriate authentication (e.g., network registration systems, VPN, and NAC).
Technology associated with printers and copiers, such as copy, scan, fax, and print. Includes supporting technologies such as copy centers, print quota systems, 3D printing, and other replicating technologies.
Alumni portals and offerings that support university and college advancement and development.
Support for assessing learning outcomes and learning analytics.
Athletics administration, recruiting, procurement, and ticketing systems.
Support for auxiliary or ancillary campus systems, activities, and operation.
Telephony, including voice/VoIP, teleconferencing, and web conferencing hosted either in cloud or on-premises.
Support for all types of end-point devices, including laptops, desktops, mobile devices, and related peripherals that are not in the printing service. These devices might be personally or institutionally owned (including loaner equipment) and might be part of a shared pool or a computer lab. Includes support for the associated operating system, hardware, and systems that provide enterprise management of computing devices.
Electronic message, information sharing, productivity, and integrated collaboration suites used to facilitate interactions between individuals and work groups as they create, share, and exchange information. Includes services such as email, calendaring, productivity suites, file sharing, instant messaging tools, and web-based collaborative platforms used strictly for collaboration.
Support of room and facility systems, including event management (room management, hotel, concierge, seating, conference registration, etc.), mapping, safety and risk management, dining systems, point of sale, transportation, laundry, and parking systems.
Faculty Information Systems such as Counseling Scheduler, Faculty Assignment Sheets (FAS), Overload Management, and Faculty Profile
Administration and management of core human resource systems, including recruiting, position management, performance review, workforce development, and time and attendance. Might also include payroll and benefits administration systems.
Offerings that respond to, remediate, and seek to prevent security incidents and vulnerabilities.