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When you are a new employee, your account will be created for you and your account information will be provided in your new hire packet.
Default username: The first initial of your first name, followed by your last name, followed by a number.
Example: jsmith12
Active Directory/myLakeland passwords expire every 120 days and must be reset. myLakeland will notify you when the password is within 10 days of expiration upon login.
myLakeland portal: https://myportal.lakelandcc.edu/
Blackboard: https://class.lakelandcc.edu/
Multifactor Authentication (MFA)
As we continue to elevate our security, we have upgraded the myLakeland portal sign in. We are enabling Multifactor Authentication (MFA) for all employees.
- After you enter your password, the system will prompt you for a second form of authentication.
- You can select “Send me an email” to your personal email, or “Send me an SMS” text message.
- If you select “Trust this device”, then you will not need to enter the MFA code every time you log in, but at a minimum it will prompt every 2 weeks.
Note: While the checkbox says trust this device, the system will prompt you for the code if you switch to a different browser.
![Image of myLakeland portal login window with MFA options selection window displayed](https://lakelandcc.teamdynamix.com/TDPortal/Images/Viewer?fileName=f9e6c6bb-338b-4d70-8ba9-166d4b9a7a16.png&beidInt=286)
![Image of example SMS Text Verification window with red arrow pointing to "Trust this device"](https://lakelandcc.teamdynamix.com/TDPortal/Images/Viewer?fileName=7b806d03-2f0f-4fe7-a259-a35ce63f9dbc.png&beidInt=286)
Please see the related articles for further information on Multifactor Authentication.
- If your cell phone number is incorrect in Banner, you can let HR know to change it. You can see your phone information in Banner Self-Service in the Personal Information section by selecting View Address(es) and Phone(s) link.