Removing and Reinstalling Network Printers

Lakeland’s printing system is managed through Papercut. Occasionally, Papercut requires an updated driver for a connected printer. This driver is best updated by removing and reconnecting to the printer.

Removing an Existing Printer from Windows

Step 1 – In the “Search” section of your taskbar type Printers & Scanners and press Enter.
Step 2 – In the “Quick Search” menu that appears, click Open under “Printers & Scanners.”
The “Settings” app opens to the Printers & Scanners section. Step 3 – Click the small arrow next to the printer that is requesting a new driver.
Step 4 – In the new page, click Remove next to the printer icon and close the “Settings” window.

Installing a Network Printer Using Papercut

Step 1 – In the “Search” section of your taskbar type \\papercut and press Enter.
Step 2 – In the “Quick Search” menu that appears, click Open under “\\Papercut.”

Step 3 – The Papercut window will open showing several folders and the printers available on Lakeland’s network. Click the View button near the top and select Details from the drop-down menu. This will allow you to see the location of the printer in the “Comments” column.

Step 4 – Look through the list and find the printer you want to connect to. Double-click the printer and it will automatically download the driver and install the printer for you.

Getting Help with myLakeland

If you need help logging in, your password reset, or other technology assistance contact the Help Desk. Walk-in assistance is available in room C-2060 or call 440.525.7570, email lcchelpdesk@lakelandcc.edu or visit lakelandcc.edu/help.