How do I clear app data / browser data on a mobile device?
Body
iOS
- Open Settings > Safari > Choose 'Clear History and Website Data'.
- Delete the App.
- Turn your device off, then back on.
- Reinstall the App from the App Store.
Safari
- From the home screen, tab the Settings button.
- Scroll down and tap Safari.
- Under the 'Privacy' section of the Safari screen, tap Clear History and Website Data.
Android
- Go to Settings > Application Manager > Choose the desired App.
- On Android 5.x and previous: Choose 'Clear Data'.
- On Android 6.x: Choose Storage, and then 'Clear Data'.
- Delete the App.
- Turn your device off, then back on.
- Reinstall the App from the Google Play Store.
Details
Details
Article ID:
160219
Created
Thu 2/1/24 1:37 PM
Modified
Thu 2/1/24 1:37 PM