I can't configure my webcam for Respondus Lockdown Browser - Monitor cannot detect.

Note: Your computer must have a functioning webcam and microphone. A broadband connection is also required.

If a quiz requires LockDown Browser and a webcam, follow steps 1-6 in the “Taking A Test” section below. At this point the Startup Sequence for the webcam begins.

• You will first need to review and agree to the Terms of Use.
• The Webcam Check will confirm that your webcam and microphone are working properly. 
• The remaining steps of the Startup Sequence will depend on settings chosen by your instructor. Follow the instructions and note your progress along the left side of the screen.
• If you encounter a problem, select the It’s not working link for troubleshooting tips.

The test will begin after the Startup Sequence is complete. You cannot exit LockDown Browser until the quiz is submitted for grading.

• If you can not configure the webcam, please follow these steps to make sure your webcam is connected: https://support.respondus.com/hc/en-us/articles/4409607200923-Cannot-detect-or-configure-the-webcam.

• Please also be aware that your firewall or AntiVirus might be preventing the program from installing completely, so please make sure you take a look into the steps to allowing your antivirus to run any program and take the appropriate steps you need.

Taking a Test

1. Close all programs, unless one is used to connect you to the Internet.
2. Locate the “LockDown Browser” shortcut on the desktop and double-click it. (For Mac users, launch “LockDown Browser” from the Applications folder.)
3. If prompted, either close a blocked program (e.g. screen capture, instant messaging) by choosing Yes. Or, close LockDown Browser and close the blocked program before restarting.
4. Log into Blackboard.
5. Navigate to the test within the course and select Begin Exam.
6. The test will then start. (Note: once a test has been started with Respondus LockDown Browser, you cannot exit until the Submit button is clicked.)