I can't see the last student in my Grade Center.

Issue/Question

• I can't see the last student in my Grade Center.
• I'm missing a student in my Grade Center.

Environment

• Blackboard Learn (Original Course View)

Possible Causes

• The student is not enrolled
• The row is hidden
• Display settings
• Glitch in system

Resolution

Try one (or more) of the following suggestions (in this order):

• Confirm the student is enrolled
  • Navigate to Users & Groups > Users > Search the missing student account
  • If the user is missing here, they are not enrolled in the course. 
• Check for hidden rows (students)
  • Full Grade Center > Manage > Row Visibility
• Change text size
  • This problem may be occurring if the browser text size is too large. Go to the View menu of your browser, find the Zoom or Text Size option, and make the text smaller. You may need to reload the Grade Center for this change to go into effect.
• Minimum Rows
  • Change the minimum rows displayed by clicking Edit Rows Displayed at the bottom of the Grade Center screen. Select a number equal or greater than the number of students in the class.
• Reorder
  • Reorder the Grade Center in reverse alphabetical order (Z-A). To do this, find the Last Name column and click the title. To return the order A-Z, click the column title again.
• Browser Choice
  • While you may be using a compatible browser, an unknown setting could be creating display problems, try switching to another browser.